Too much work, too little impact?
I use Technology to help small businesses, charities, and freelancers streamline tools, automate work, and deliver real results - ensuring you can simplify your life and get hours back, every week.
Tech Audits
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Roadmapping
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Project Management
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Digital Transformation
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CRM Rollouts
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Fractional CTO
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Tech Audits 〰️ Roadmapping 〰️ Project Management 〰️ Digital Transformation 〰️ CRM Rollouts 〰️ Fractional CTO 〰️
How Can I Help?
From audits to execution and everything in between - pick the right path for you
Need Help Deciding?
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Are your tech, systems, data, and ways of working holding you back? Let me take a closer look to uncover inefficiencies, errors, and potential improvements.
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Everything from the ‘Audit’ service, plus a hands-on solution for one high-priority issue. I’ll tackle it for you, show you how it works, and provide training so your team can keep things running smoothly without relying on me.
Need more than one item? Additional challenges can be handled at extra cost
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Have a vision for your business but unsure where to start? I’ll help you turn that dream into reality. Together, we’ll explore the tech, processes, and systems you need. Then we’ll create a clear, tailored roadmap with tasks, timelines, and priorities.
Along the way, I’ll offer guidance and hands-on support, connecting you with resources for anything beyond our scope. By the end, you’ll have a practical plan and the confidence to achieve it.
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With a roadmap in place, I’ll take charge of bringing it to life. Whether that means completing objectives myself, project managing other resources, or keeping your team accountable, I ensure the plan gets done.
This service can extend ‘Dream Big’ or stand alone if you already have a project or roadmap and need execution support.
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Oops! Something has gone wrong! Whether a project has gone off the rails, a system isn't doing what you expected, or your data is just plain... weird, don't worry - Let's Fix It!
I'll use my specialised expertise to analyse the problem, propose one or more solutions, and fix it for you. Along the way, I'll provide advice on future improvements to prevent similar issues from arising.
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Struggling to keep track of leads, clients, or internal workflows? It might be time for a CRM that actually works for you. I’ll help you identify where a Customer Relationship Management system can make the biggest impact, choose the right platform, and fully implement it - from setup to integration with your existing tools.
Whether it’s HubSpot, Salesforce, or something bespoke, I’ll handle the entire process to make sure your CRM empowers your business instead of slowing it down.
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Expert tech leadership, without the full-time cost
Not every business needs a full-time Technology Leader - but every ambitious business needs someone who thinks like one.
With my Fractional CTO service, you’ll get on-demand strategic and technical leadership to help you make confident technology decisions, align digital strategy with business goals, and manage complex projects with ease.
Not only that, you’ll get someone who can actually execute. Need a new CRM? I’ll build it. Got a software project? I’ll manage it. Most Fractional CTOs like big think strategy but haven’t been hands on for a decade. That’s not me.
Meet the “Team”
ER - Technology Expert
They/Them
Arlo - The Big Lab Himself
He/Him/Good/Boy
Contact Me
Have a challenge, idea, or process that needs fixing? Drop me a message, and let’s turn your business headaches into smooth, actionable solutions. Big ideas or small tweaks - I’m here to make it work for you